Privacy Policy

Last Updated: February 11, 2026

Welcome to Thaedal. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

• Phone number (required for authentication)
• Name
• Email address (optional)

1.2 Usage Data

We automatically collect certain information when you use our app:

• Videos watched and viewing duration
• Search queries
• App usage patterns and preferences
• Device information (model, OS version)
• IP address and approximate location

1.3 Payment Information

Payment processing is handled by Razorpay. We do not store your complete payment card details. We only store:

• Payment transaction IDs
• Subscription status
• Payment history

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Process your subscription and payments
• Send OTP for authentication
• Personalize your content experience
• Send important notifications about your account
• Improve our app and develop new features
• Prevent fraud and ensure security
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Razorpay (payments), AuthKey.io (SMS OTP), OneSignal (notifications)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your data:

• Encrypted data transmission (HTTPS/SSL)
• Secure server infrastructure
• Regular security audits
• Access controls and authentication
• Password hashing and encryption

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Data Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:

• Legal compliance (up to 7 years for payment records)
• Fraud prevention
• Dispute resolution

7. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

8. Third-Party Services

Our app uses third-party services that may collect information:

• Razorpay: Payment processing (Privacy Policy)
• AuthKey.io: SMS OTP services
• OneSignal: Push notifications (Privacy Policy)

9. International Data Transfers

Your data is primarily stored on servers located in India. By using our service, you consent to the transfer and processing of your data in India.

10. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session
• Remember your preferences
• Analyze app usage
• Improve user experience

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Updating the "Last Updated" date
• Sending an in-app notification
• Posting a notice in the app

12. Account Deletion

You can request deletion of your account and associated data at any time. To delete your account, please visit:

https://thedal.innovfix.ai/account-deletion

Upon deletion:

• Your personal information will be permanently deleted
• Your subscription will be cancelled
• Your viewing history will be removed
• This action cannot be undone

By using Thaedal, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.